This is our sixth move and we can honestly say you certainly have given us the best experience we have had. You are the only Estate Agent that has earned your fee in full. We have never had an agent who actually showed the potential buyers round which we found refreshing and gave honest feedback. The whole experience has been professional, friendly and supportive. As soon as you became involved you gave us confidence in your ability. You kept us informed on a regular basis by phone and email and you supported us through the difficulties with the exchange. Your telephone manner is warm, friendly personable and professional. When we have visited your office you are always very smart and happy to see us which makes a pleasant change. We were pleased with the way in which you managed the negotiations with our buyer and we came to a mutually agreeable and fair price. We were also very encouraged by your intervention when we thought the sale was in danger of stalling and for talking to us and reassuring us all was well. You are the only person ever in our experience to jolly the proceedings along and speak to others in the chain and report back to us. Helen what can we say other than you have given us an exemplary service, as have the whole team starting from Martin's visit and we would recommend you without hesitation to friends,family and anyone thinking of selling a property. Thank you so much, you have made a stressful time all the more manageable by your confidence and professionalism.
